PremierNet Hosted Voice

Adcap Cisco Hosted Communications System

Adcap Network System is pleased to be be able to offer Cisco’s Unified Communication System in a hosted and fully Cisco Powered environment. This is the Cloud version offering of the market leading Cisco phone system. The system is designed and certified by Cisco Systems, and operated by the engineers at Adcap Network Systems who have designed and installed hundreds of Cisco phones systems at customers of all types and sizes, and have been managing and supporting many of these same systems with the Adcap PremierNet Managed Services 24x7x365 support team.

What is it?

• Advanced Cisco Phone phone system delivered as a Cloud service.
• Cloud based Cisco Unified Communications delivered by Adcap Network Systems, a Cisco Gold and Master Unified Communications Partner.
• Cisco’s full and latest telephone system, with servers, software, license, management, and support provided by the Cisco voice and video experts at Adcap.

What are the benefits?

• Lower overall price than system purchase, faster time to system operation, management by Adcap’s reliable, certified, and experienced system operators.
• All of the capabilities of Cisco Unified Communications without the requirement of maintaining a technical support staff
• Increased workforce productivity with communication that is designed around the way the organization actually operates.

How does the system work?

• The customer’s Cisco voice applications are set up and managed by experienced Adcap engineers at one of Atlanta’s finest high availability data center .
• Adcap provides an extensive set of standard features with the Cisco Unified Communications system, and can add additional compatible applications to customize the system as required, such as voice recording, inbound call center, remote phones, fax servers, and video systems.
• Adcap configures and deploys any customer premise equipment required for a complete working system.
• A Wide Area Network connection such as MPLS or Metro Ethernet is set up between Adcap’s data center and the customer locations.
• Adcap configures and manages the customer owned data network, optimizing it for voice, video, and data communications.
• Customer experiences all the benefits of a state-of-the-art Unified Communications system with out having to stay up to date on the management and operation of the system.

Available Features:

• Voice calls with all advanced office features available.
• Video calls, video conferencing.
• Voice Mail integrated with email system.
• Presence, Secure Instant Messaging and Chat.
• Mobility or Single Number Reach.
• Voice conferencing.
• Video conferencing.
• Contact Center – ACD, IVR, Email, Outbound.
• Call Recording.
• Fax Server.
• Overhead paging and paging through handsets.

What the details?

• All the capabilities of the market leading Cisco Phone System delivered as a Cloud service.
• This hosted system is designed for medium to large multi-site installations of hundreds to thousands of handsets. It is completely different from consumer and small business systems.

• No purchase of servers, software, licenses, installation, management, or support. The purchase is replaced by a monthly fee that provides all the necessary components. Design and operation of the system is Cisco certified.
• System changes, new additions, troubleshooting and repairs completed quickly and correctly.
• 24x7x365 management, monitoring, and support with well defined Service Level Agreements.
• Hosted at the world’s second largest data center, Quality Technical Services in Atlanta

• Managed and maintained by Adcap Network Systems, a Cisco Master Unified Communications Specialized organization.
• Customer purchases or finances phones, switches, voice gateways, WAN or MPLS service, and monthly telephone service.
• Adcap bills customer monthly on a 3 year service agreement.

How Do I Get It?

Contact your Adcap account manager, or give us a call at 877-462-3227.