Nth Degree

Introduction

Nth Degree is a tradeshow marketing and management firm with 20 North American offices. Nth Degree strives to help their clients deliver the right message to their audience, while achieving increased efficiency and measurable sales and marketing results. Their tradeshow services include budget development, pre-show planning, space selection, show services coordination, labor management coordination, property management, on-site trade show management, and more.

Problem

Nth Degree maintains twenty offices across the U.S., which were operating on twenty different phone systems. In an effort to save monetary and human resources, company leaders began investigating methods of simplifying the management of these multiple communications systems, with a secondary goal of enhancing inter-office communications.

Solution

Adcap Network Systems provided Nth Degree with a full Cisco LAN upgrade enhanced with the Berbee paging system and Cisco’s Call Manager with Unified Messaging – Adcap’s first Call Manager roll out on a complete SIP network. In addition, Nth Degree utilizes Unified MeetingPlace Express to fulfill remote meeting site needs. Deployed over internal networks, this voice and web conferencing application supports industry-standard protocols to help ensure connectivity with a range of telephony systems. Lastly, super firewalls and CSAs were deployed for security.
This comprehensive solution successfully integrated Nth Degree’s offices in Boston, MA, Cherry Hill, NJ, Chicago, IL, Dallas, TX, Las Vegas, NV, Orlando, FL, Philadelphia, PA, San Francisco, CA; Tustin, and Tucker, GA.

Results

With the technology implemented by Adcap, the Nth degree phone system has been consolidated to a single location. The new system also boasts four-digit dialing to all locations and phone messaging that is integrated with email.
“In addition to lowering the cost of our communications services, Adcap has allowed us to improve client communications and service,” commented David Smith of Nth Degree. “We continue to see more and more benefits as we learn about all of the possibilities of the new system. The more we learn, the more our satisfaction grows.”